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We distribute world leading OS and System recovery solution for desktop and server

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OSS

OS-EASY OSS is the world best and the only yet all in-one-tools for managing PC-computer lab. OSS allow administrator to monitor and control clients PC’s remotely, remote wake up on LAN, shutdown, broadcasting file deployment, remote recovery mode switching, lock keyboard and mouse, remotely enter channel OS, parameter settings, Anti-ARP attack, bandwidth control, student operation log, etc.

OSS Modules

Desktop OS Virtualization

User are allowed to create up to 512 virtual OS system in one protected OS system. Any changed data saved in virtual OS system will be permanently saved and it doesn’t affect the base operating systems recovery and protection functions. This will give an option for user / student to have a total independent usage to the computers without affecting the base OS.

OS Virtualization

‘Add-Clone’ Technology for Software Deployment

Featuring the first of it’s kind in the industry, “Add-Clone” function helps you in it’s mass installation and deployment abilities with efficiency and stability. “Add-clone” enables incremental and differential capturing of data changes made since your last cloning.

PC Environment Setting & Recovery 

Support Multi-OS mode. With OS-Easy Recovery System, Windows and Linux can run simultaneously on one computer with only a single license. Unlike other software, you may need additional license for diffrerent OS.

Administrator can recover Windows and Linux to previous status instantly.

Furthermore, it allows administrator to create up to 256 virtual Operating Systems from one base OS in the Master PC. With this functionality, for a lab that has many software to be installed, we can create multi-boot OS, where each boot containt specifics software only. This will definately reduce the computer memory and processing utilisation.

Asset Management Module

The management terminal can remotely collect and view client hardware asset information without manual statistics;
After the client hardware asset information is collected, it is automatically saved in a proprietary database for query;
The management end can intelligently monitor the client’s hardware asset changes, and the client’s assets change. In the real-time, the management end will automatically alert and save to the proprietary database, and the administrator can detect the changes in computer hardware assets in real time for easy processing.
The management terminal can customize to view the asset change records and understand the client’s asset changes;
The system can customize asset report generation, export and generate documents or print archives to quickly complete asset statistics

 

Combining advanced Computers Lab monitoring, bullet proof protection from virus, malware and also user misconfiguration,  Web Access and Application monitoring and control, Content Monitoring and Desktop Security, Advance Cloning, Desktop Virtualisation and many more; this latest version of OS-Easy rises to the challenge and requirements of today’s modern Lab-PCs-Public Computers Management

OS-EASY OSS Deployment in Malaysia

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Stoneware Lenovo
LanSchool

Use Technology with Confidence

Simple, Reliable Classroom Management

Technology should enable education, not inhibit it. Stoneware’s LanSchool allows you to take control of technology in the classroom so that you can monitor, collaborate and communicate with your students more effectively.

DESIGNED FOR EDUCATORS

GUIDE CLASSROOM
LEARNING

Promote positive redirection through private student-teacher messaging and monitor screens with Website Limiting and Blank Screen functions.

PROMOTE
COLLABORATION

Easily share your screen with the class to distribute materials, administer quizzes and polls, and highlight outstanding student work.

MAKE THE MOST
OF CLASS TIME

Manage multiple classroom activities all within one simple platform and customize your settings to easily access frequently used features.

Take The Tour

What’s new in the latest version?

Notable new Insight enhancements include:

  • Fixed over 200 customer-reported issues
  • Added Keystroke Alerting for Chromebook students
  • Included Keystroke Alerts event logging in the Insight Report Server
  • Receive screenshots when banned word event is triggered
  • Resolved dual-monitors issue with Windows 10
  • Add option to disable video streaming

 

Key Features

Monitor Students

Monitor students by using the Thumbnail view to quickly see each student’s screen.  You can monitor up to 3,000 students at a time, and dual monitors are supported.  The Details View shows columns of information about students.  Useful information, such as last application run, as well as last website visited is shown.  ScreenFeed rotates through student screens, allowing teachers to monitor student screens from a distance.  Other features such as Screen Snapshot, Internet History and Keystroke Monitoring helps maintain a safe environment for all students.

 

Remove Distractions

Getting the attention of students with technology in their hands is difficult at best.  The Blank Screens feature allows you to focus your students’ attention to the front of the classroom by blanking all student screens.  In addition, you can keep your students focused on the task at hand by limiting their access to specific web sites and applications that are running on their computers.

Teach

Teach more effectively by broadcasting the teacher screen to the rest of the class.  Show a student screen to the rest of the class as positive reinforcement.  Remote control a student’s desktop to help with key concepts.  You can easily co-browse the internet, so students go exactly where you do.  Make questions fun by randomly choosing a student using LanSchool.

 

Communicate

The communication features found in LanSchool help teachers more effectively communicate with students within the classroom.  Teachers can audio chat, send a message to keep a student on task, chat with an individual or group of students and answer questions quickly with the communication features found in LanSchool.

Communicate

The communication features found in LanSchool help teachers more effectively communicate with students within the classroom.  Teachers can audio chat, send a message to keep a student on task, chat with an individual or group of students and answer questions quickly with the communication features found in LanSchool.

 

Assess Student Progress

Use the powerful features of LanSchool to assess student progress, either by asking for quick responses with the voting function, or using Assessment Mode for a test.  Assessment mode addressed the PARCC testing requirements to lock down a device during a test, preventing students from leaving the test, or going to unauthorized websites or applications.  An audit log lets you know what actions were performed on both the student and proctor machine.

Save Time

Save precious teaching time by using LanSchool to send and collect homework assignments to students.  Use the capabilities of LanSchool to power on, logoff, restart and power off machines from the teacher console.

 

1:1 Support

Support 1:1 initiatives with LanSchool by using Class Lists to automatically discover and bring in student devices at the start of class.  Monitor battery life on student devices so that you are never caught unaware by a low battery.

 

LanSchool offers the most comprehensive set of classroom guidance features for Windows, Mac OS, iOS, Android and more.

  • Hosted on your local server
  • Easy access to software upgrades and support
  • Clever integration
  • Tech Console for simple IT management
  • Exclusive features include: Broadcast Screen, Vote, Testing, Internet History, Keystroke History and more

Current LanSchool Customers In Malaysia

Get free consultation for your classroom management needs today.

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iSpring QuizMaker  

The quiz maker to build online assessments

 

With iSpring QuizMaker, you can create interactive tests and quizzes, set up custom scoring, and evaluate employees’ progress online.

iSpring’s quiz maker helps create online quizzes for learning, knowledge checks, and skill practice

 
 

Assess skills and competence online

 

With iSpring QuizMaker, you can automatically measure the competence levels of your staff members. Simply create a quiz, upload to your LMS, and get an objective overview of employees’ skills and knowledge throughout all departments.

Consolidate knowledge
Consolidate knowledge

Reinforce knowledge after training

 

Enhance your training materials with quizzes and practical activities, which will help employees polish new skills, and allow you to make sure they’ve grasped the material before moving on.

Teach employees through quizzes

 

Use drill & practice activities and detailed feedback to help your employees master material at their own pace. You can give multiple attempts on quizzes, add comments to each question, and provide useful links and materials.

Employees on-boarding training
Advance Drag and drop quiz

Let employees practice new skills

 

With interactive activities, you can stimulate learning and help employees gain and polish their skills. For example, a merchandiser can practice displaying products on shelves, or a sales manager can learn how to use an electronic cash register.

14 question types for accurate knowledge assessment

 

With iSpring’s quiz maker, you have a huge arsenal of questions: matching, multiple-choice, multiple response, hotspot, drag-and-drop, sequence, and more. Simply choose the appropriate templates and quickly put together a quiz for your employees.

Make assessments more meaningful to enhance the learning experience

 

Develop quizzes to train and assess employees’ knowledge. Use various types of questions and activities, set rules, and customize the design of your quizzes to match your corporate style.

Answer feedback

 

Give detailed feedback to help learners review their mistakes and improve performance. You can explain why an answer is incorrect, and provide useful facts or an entire article on a topic.

iSpring QuizMaker answer feedback
iSpring QuizMaker info slide

Info slides

 

Enhance your training quizzes with additional slides containing detailed information on the subject. This willencourage employees to gain a deeper understanding of the concepts they’ve learned.

Branching scenarios

 

Create individual learning paths depending on how well each employee is performing on the quiz. For example, if the employee gives a correct answer, they can move to the next question. Otherwise, they have to read an infoslide before moving on.

iSpring QuizMaker branching scenario
iSpring QuizMaker

Audio-based questions

 

You can use audio-based questions to assess employees’ practical knowledge and skills. For example, if it’s a medical equipment quiz, you can check how well your employees know different warning sounds.

Quizzes with equations

 

With iSpring’s built-in Equation Editor, you can create quizzes with mathematical symbols and expressions, like square root, power, integral, and many more. For example, you can build a quiz for nurses where they have to calculate drug doses and infusion rates.

tests-with-formulas

Design beautiful branded assessments

 

With iSpring’s quiz maker, you can customize style and colors to match your brand, experiment with different layouts, add text blocks and visuals, and set transparency, shadows, and outlines — everything is just as easy as in PowerPoint.

iSpring QuizMaker

Set testing rules and accurately assess knowledge

You can adjust your quizzes to any type of assessment. iSpring QuizMaker allows you to assign points and penalties, or give limited time and attempts to answer each question.

 

Setting up points and testing rules

With iSpring QuizMaker, you can set the overall passing score or assign points for each answer individually, and use penalties and set limits for time and attempts.

Randomizing questions

To avoid cheating, you can randomize questions in your quizzes. When you have different question groups, iSpring QuizMaker can select random questions from each group, creating countless variations of the same quiz.

Monitoring quiz results

Automatically send quiz results to your LMS, email, or server. This way, you can keep control of your employees’ progress and further develop your methods and strategy.

iSpring QuizMaker
iSpring QuizMaker

 

iSpring QuizMaker

An industry-leading tool for building interactive assessments 

RM1,599* / year

Buy Now

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iSpring Suite Max

 The ultimate authoring toolkit for e-Learning development.

>> Try Free     

iSpring Converter Pro

PowerPoint-based Flash presentations and courses, secure and web-ready

>>Try Free     

iSpring Learn (LMS)

Hosted LMS perfectly integrated with iSpring authoring tools

>>Try Free     

iSpring TalkMaster

Build conversation simulations that effectively train and assess communication skills

>>Try Free     

iSpring QuizMaker

iSpring QuizMaker

Rapid development of interactive Flash quizzes and surveys

>>Try Free      >> Buy Now

iSpring Cam Pro

iSpring Cam Pro

Best Create compelling software tutorials and training videos

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NetSupport DNA – IT Asset Management Software in Malaysia

NetSupport DNA – IT Asset Management Software in Malaysia

ITAM - Software Inventory - Hardware Inventory - ITSM - Metering - SAM - Licensing - Contract Management - Software Compliance - Procurement - Reporting - Asset Management - Endpoint Security - SNMP - Discovery - Power Management - Web Metering - Network Management - Alerting

IT Staff

  • Hardware inventory and discovery
  • Software licence management
  • Complete power management
  • Multi-site management
  • Endpoint security and system-wide alerts
  • Plus more

Safeguarding Staff

  • Safeguarding alerts
  • Keyword monitoring
  • Student 'Report a concern'
  • Track 'at risk' student activity
  • Application and web metering
  • Plus more

Teachers

  • Real-time ICT instruction
  • Classroom assessment tools
  • Show teacher's screen
  • Hand out and collect files
  • Monitor students' screens
  • Plus more

Current Malaysian Customers

AirAsia
UMP
Parliament of Malaysia
Petronas
UniSZA
Malaysia Airlines
Content Development
MRSM
UMT

NetSupport DNA for Education - Features

Ease of Installation

NetSupport DNA is designed to deliver a complete suite of IT admin features for schools and colleges, without the expensive associated hardware purchases, implementation and initial training costs often required with alternative solutions.

The DNA Console is simply deployed on a single Windows-based PC and, in most cases, will automatically discover and report on all devices present on the school network without additional agent installation.

Or, if preferred, for more detailed monitoring purposes and to unlock the solution's full feature set, a small footprint agent (just 4MB!) can be quickly deployed on Windows devices. This can be configured to start automatically and can run from a local drive or network location. A one-line script can also be added to existing login scripts to trigger the DNA Agent. And not only does this help ensure that the Agent will automatically launch the next time a user logs on, if the Agent is deleted accidentally or deliberately, it will automatically be restored and restarted at the next user login.

Ease of Installation

Device Auto-discovery

Receive notifications of any new devices that join the network and choose whether to deploy an agent automatically.

Once NetSupport DNA is installed and operational in your enterprise, it will start to detect and report on any devices that connect to your network. New devices will appear in the 'New' folder and full reports will be available in the console. You can then deploy an Agent directly to any Windows machines. Alternatively, NetSupport DNA can be configured to do this automatically.

DNA's Active Directory integration significantly improves efficiency by making it easy to map OUs to Departments and Users to Devices.

Device Auto-discovery

Hardware Inventory

NetSupport DNA provides one of the most comprehensive and detailed Hardware Inventory modules available on the market today. A wealth of information is gathered from each device, from CPU and BIOS details to attached printers and peripherals.

The Hardware Inventory can be scheduled to update at time intervals of your choosing. This helps ensure the accuracy of the information held and helps keep you informed of any changes to device hardware. Plus, data within key views can be shown in convenient bar or pie chart formats.

DNA also provides a complete change history for each device, detailing all changes that have occurred to the inventory since it was first created. The current and previous hardware components can be viewed side-by-side, making it simple to track the changes to PCs across the school.

Hardware Inventory

SNMP Device Discovery

The SNMP Discovery view allows NetSupport DNA to be configured to scan a range of network addresses and report on any new network devices discovered, such as printers and access points. These items can then be added to the main tree view for ongoing monitoring.

Each time the discovery is run, the discovered list is presented for review and devices can be added to the main tree, ignored, or added to an exclusion list.

NetSupport DNA's system-wide Alerts module keeps you informed of critical changes to your network. Everything from a new hardware component being added to a PC, to unauthorised software being installed or if internet activity matches a specific safeguarding phrase, an instant alert can be triggered and delivered directly to the Console, via email or SMS.

SNMP Device Discovery

Software Inventory and Licensing

The Software Module is designed to help schools better manage licence compliance and reduce software overspend by accurately reporting installed software and proactively identifying PCs with software titles that are unauthorised, prohibited, under-utilised or simply unused.

Software Inventory is compiled as each PC connects, and NetSupport DNA can be configured to update this information at regular intervals. If a new application is detected the operator can be instantly notified via the Alerts feature. The module also provides clear identification of any software that has been previously prohibited from use across the school.

For Windows devices, DNA identifies applications from the installed application register, software shortcuts and running processes. You can build licence compliance records for popular software titles using the Software Catalogue, a resource of thousands of licence types. This helps DNA to identify not only if a title is installed but under which licences it is allowed, making Software Asset Management easier to maintain.

Software Inventory

Software Application Metering

The Application Metering module reports on all applications used on each PC or server, detailing the time the application was started and finished, as well as the actual time it was active.

Metering provides a highly effective audit trail when reviewing software licence compliance as it shows when an application was last used. This enables IT administrators to easily identify applications that are licensed but never actually used and subsequently redeploy the licences where necessary.

Application Metering data can be viewed on-screen and as PDF reports, showing which applications have been used, by which user and for how long. This data can also be used when evaluating licence requirements for any new software purchases.

Application Metering

Internet Metering

Keeping our students safe online is paramount and access to new technology in education is constant. From online learning and digital resources to social media and beyond, the opportunities are countless, as are the dangers.

NetSupport DNA provides a number of features to support a school's e-safety policy from internet monitoring and keyword tracking through to full website metering, showing every website visited, the date, time and duration. This audit trail not only provides a key safeguarding tool for each school, it also helps identify areas where internet access might need to be restricted and can provide valuable information when reviewing available bandwidth requirements.

For added safety and convenience, DNS or IP addresses can be easily added to a school's Block or Allow lists enabling a school to easily create policy-based internet restrictions centrally from a single console location.

Internet Metering

School Alerting

NetSupport DNA features an extremely powerful Alerting module allowing the system to automatically notify operators when any number of changes occurs across the school network. Building on the DNA component set, the options for monitoring the school are extensive.

Alerts can be configured to be delivered to the DNA Console in real-time, via email or text message ensuring that key staff can be kept informed of any critical change, even when away from their desk. From new software being installed or USB devices being attached, to a PC falling below a minimum free disk space or a safeguarding keyword phrase being typed at a monitored device, NetSupport DNA is there to keep you informed at all times.

NetSupport DNA's Software Distribution component goes way beyond the automatic 'pushing' of software and updates. It allows a software package to be deployed manually or on a time and date in the future. Plus, you can restrict the delivery to PCs based on various qualifying factors such as minimum free disk space required, whether a PC is running on mains or battery power, if a user is logged on or if the product is already installed. All of which helps ensure that a PC is in a suitable condition to receive a software package and that the installation will be a success.

School Alerting

Software Distribution

NetSupport DNA provides a multi-delivery option for Software Distribution.

A software distribution package is created by either applying parameters to a collection of files or folders or by using a supported installer, such as Microsoft's MSI. Once created, packages can be delivered to selected devices with delivery options that include: immediate delivery, delivery at a future date and time, or scheduling to be sent at login or logout. The package can be manually deployed by the user from their DNA Agent if given access.

To help guarantee the success of a package deployment, NetSupport DNA's Software Distribution component includes a comprehensive list of qualifying factors and conditions.

Software Distribution

Energy Monitoring and Power Management

The Energy Monitoring module provides a simple and concise high-level summary of potential energy wastage across the school by office and classroom computer systems that are left powered on out of hours or when not in use.

The Power Management feature allows devices to be remotely powered on, shut down, restarted, logged off or put to sleep. Commands can be sent to PCs individually or to multiple PCs from within the DNA Console. Advanced power scheduling features enable schools to create rules that will ensure devices are powered off or put to sleep or standby, at set times.

For schools concerned about their green credentials, or simply wanting to reduce costs, the Energy Management module provides all the tools needed to support this.

Energy Monitoring

Endpoint Security

NetSupport DNA provides a simple and effective solution for managing the use of USB memory sticks to help maintain the security of the school network. The use of memory sticks can be controlled across the network; they can be allowed, blocked or made 'Read Only' per device. If required, individual memory sticks can be authorised based on their unique product ID.

If data is copied to a memory stick on a monitored device the Console operator can receive an instant alert together with an on-screen summary of the copied data.

In addition to managing memory sticks, DNA provides restrictions for CD/DVD drives, imaging devices, Bluetooth and Wi-Fi.

Endpoint Security

Real-time Monitoring

Gain a real-time summary of all your PCs using Explorer mode. Selected PCs can be viewed in three formats – Icon, Details or Thumbnail view – and these can be refreshed at time intervals of your choosing. This means that an operator can easily gauge PC activity across the school, identifying available PCs and those currently in use.

Using the main Tree view in the DNA Console, IT Staff can remotely connect to devices and provide remote support, view processes that are running on each device, view installed software, check hardware specifications and review USB history – all from a single pane of glass. Plus, the new 'Spotlight' feature highlights the websites and applications being used.

Real-time Monitoring

Desktop Utilisation

NetSupport DNA is designed to ensure you have maximum visibility of your school's assets, from the classroom to the ICT suite and the library. System reports highlight PC and application usage to ensure your technology assets are being utilised effectively.

Desktop utilisation reports indicate when a PC was switched on and when it was being actively used across an entire month. If a PC is underutilised, or not being used at all, you can use the Power Management features to ensure the PC is correctly managed or consider redeploying the device elsewhere.

Desktop Utilisation

E-safety

NetSupport DNA, together with its optional classroom management module, provides a range of features to support a school-wide e-safety policy. Within DNA, this includes both Internet Monitoring and Internet Metering, enabling schools to monitor and meter all internet activity across the network. Websites visited can be instantly viewed from the console, with full metering data providing an audit trail detailing the time, date and duration of every website visited.

DNA can also provide instant alerts if an unauthorised website is visited and can automatically block or allow access to sites based on 'Allow' or 'Block' lists created at the console. Access to the use of key applications and the Internet can be scheduled, allowing or restricting their use at selected times on selected days.

E-safety

Safeguarding

Safeguarding is a term which is broader than just 'child protection' and relates to the action taken to ensure the welfare of children and protect them from harm. With NetSupport DNA's safeguarding features, schools are given the tools they need to help identify potentially vulnerable students, as well as monitor any concerns they may have regarding student internet activity.

Using DNA's keyword monitoring feature, a library of keywords and phrases can be created and, if a match is detected, an alert is triggered at the console, providing the technician with a snapshot of the student's screen at the time of the alert. Alerts can also be stored for later review and for use as part of a school's audit trail.

Safeguarding
Internet Watch Foundation

Working with national organisations including the Internet Watch Foundation, Safeguarding Leads, Local Authorities, leading charities and undertaking "in-school" consulting with students across age groups, NetSupport has compiled an extensive keyword library which schools can use. The library covers eight key categories that could indicate an online safeguarding issue exists and has been created to make it as simple as possible for schools to implement a keyword monitoring strategy without potentially weeks of research and analysis.

NetSupport DNA is your eyes and ears, monitoring the school network. Within the keyword and phrase monitoring tool, if a phrase is detected, an instant alert is triggered at the console. This includes a thumbnail of the student's screen at the time of the alert together with a copy of the text entered. Alerts can be stored for later review and for use as part of a school's safeguarding and audit trail.

Report a Concern

In addition to the comprehensive keyword library, NetSupport DNA's Safeguarding features include a discreet 'Report a Concern' tool. This allows students to click on an icon in their system tray at any time to report a concern regarding their own safety or that of another student. The details of the 'concern' are sent directly to the DNA Console operator for immediate follow-up. School administrators can also configure a student questionnaire that appears when a student clicks to make a report. This helps ensure that important details are not omitted and that students know that their concerns will be followed up on.

Vault

NetSupport DNA contains a secure Vault component, allowing secure storage of serial numbers, passwords or any other confidential IT data. Access to the vault can be restricted to specific console users and includes security features such as local authentication, Active Directory integration and two-factor authentication.

Vault

System Audit

NetSupport DNA includes a powerful Audit component, tracking all selected console activity by staff. The audit feature records when policies or settings are changed, entries are added or deleted or if user passwords are reset, providing a complete audit trail of changes.

System Audit

User Management

NetSupport DNA provides a range of features to locate and manage users within a networked environment. In addition to key user data (name, telephone etc) DNA provides the school with the ability to add custom fields to enable additional information to be stored against each user. A photograph can be added to each user profile and custom groups can be created, allowing users with common interests or requirements to be easily located.

User Management

Activity Monitoring

NetSupport DNA now provides a single time-based summary of all activity by a specific user, PC or department. Presented in a chronological view, it shows technicians what time the logon session began, when a specific application or website was used, any peripherals that were attached and when the session ended. Essentially, it's a single 'go to' view that brings together key activity data in a single time line, making it far quicker for technicians to trace and report on events relating to a specific asset, user or period.

Activity Monitoring

Spotlight Feature

Using Explorer mode, technicians can now use the Spotlight feature to help them see more details about a selected PC (e.g. any applications, services, websites and processes in use), all in a single visual view and in real-time without having to drill down to individual views.

Spotlight Feature

Profiles

To provide maximum flexibility and to help save time, NetSupport DNA allows you to create multiple profiles for different groups of devices or users (i.e. year group or department level), each with its own unique configuration settings.

Settings can include restrictions on internet or application use, scheduled power management, logon control, security restrictions (such as whether a user can use USB devices, CD drives or Wi-Fi) – basically any setting that can be configured at a PC or user level in DNA.

Profiles

Logon Control

In addition to preventing students logging in on multiple devices, when required, a user can now be authorised to log on to multiple PCs at once (between 1 and 5). A useful feature for roaming students and staff.

Locate a User

NetSupport DNA allows anyone with a DNA agent installed on their machine (if the feature is enabled) to locate another logged-on user and then send them a message. This may be useful for staff members to locate and send a message to students or other members of staff.

Bookmarks

NetSupport DNA allows you to create and place bookmarks within the PCs, Users and Devices Tree views. This may be useful if you have a large or complex Tree structure, as it allows you to quickly navigate to frequently accessed items.

Custom Images

To help find users/items in the Hierarchy Tree view easily, you can apply custom images to departments, dynamic groups, PCs and Users.

Resetting Passwords

One of the most common issues for IT technicians is students forgetting their passwords. Now, teachers can take on the role of resetting passwords directly from the DNA Agent icon situated in their system tray, reducing the need for IT support.

DNA Console Administrator's Password

As an extra layer of support for the IT team, the master console password can now be easily reset internally, allowing the IT team to continue its daily tasks without disrupting productivity.

Efficiency View

The Efficiency View helps schools to see at a glance if their technology is being used efficiently – helping to reduce any wastage. The unique dashboard highlights key areas of efficiency data, such as:

  • Number of unused PCs
  • Potential savings on energy
  • Potential savings on software licenses
  • Number of unused printers
  • Most and least used applications

Armed with this information, schools can see exactly how their technology is being used and the areas where efficiency can be improved to create cost and time-saving benefits. Plus, compiling this type of data manually would take a long time!

Efficiency View

Data Retention Policy

To help schools reduce the amount of data they store, a Data Retention Policy can now be set to delete data over 365 days old (default mode). The policy can be scheduled to run automatically at any defined interval.

Enforce Acceptable Use Policies

Acceptable Use Policies (AUP) form an integral part of the key information security policies used by most schools. It is common practice for new staff and students to sign an AUP before using school computers and the Internet. DNA allows a school's own AUP to be displayed and acknowledged before access to school resources is granted.

Print Monitoring

NetSupport DNA includes a high-level Print Monitoring feature. Individual printers across the school are automatically identified and, from the central console view, costs for printing (black and white and colour) can be configured. DNA will then track and report on the number of pages printed to each device together with cost per page and total cost per printer.

Enterprise Reporting

NetSupport DNA provides both on-screen and print-optimised reporting. The on-screen reports / views are provided with supporting bar and pie charts and "live" drill down capabilities on all key summary reports and views. Print-optimised reports are compiled as PDF documents and can be scheduled to run and deliver via email at any time.

Reports can be generated on hardware and software inventory, software and internet metering, power management, print monitoring, USB history and more – providing schools with all the information needed for asset audits and compliance management.

Enterprise Reporting

Mobile Inventory

With NetSupport DNA's mobile inventory feature, schools can track iOS and Android devices connecting to their network. DNA will capture and report on key device information including device type, OS version, and network details, helping schools maintain visibility of all devices accessing their infrastructure.

Mobile Inventory

ServiceDesk (optional with additional cost)

Designed to integrate with NetSupport DNA or operate as a standalone solution, NetSupport ServiceDesk ticks all the boxes as a fully functioning ITIL-compliant IT Service Management (ITSM) tool, supporting the key areas of ITIL's best practice framework – Incident, Problem, Change and Service Level Management. Used with NetSupport DNA and our remote access solution, NetSupport Manager, support teams have a complete network management toolkit.

NetSupport ServiceDesk can be accessed through a web browser by any user from their desktop or mobile device and allows for the customisation of many key features within the solution. From operator functionality to the creation of specific data entry fields, it can be tailored to fit seamlessly into your organisation.

Powerful and customisable workflow rules help ensure delivery of an efficient and timely service in line with agreed service levels, automated email processing helps deliver further time savings and, with NetSupport ServiceDesk's customer-friendly self-service portal, users are able to search for answers before even logging a support request.

Click here to read more.

NetSupport ServiceDesk

Category: Products

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Muntada Group > Products
NetSupport School – Award-Winning Classroom Management
NSS background
Award-winning EdTech

Classroom Management
Reimagined for
Modern Learning

NetSupport School is a class-leading training software solution, providing teachers with the ability to instruct, monitor and interact with their students individually, as a group, or the entire class.

15+ Platforms Supported
30+ Years of Innovation
Award Winning Software
NSS v15 - Latest News
🏆
Award Winning Classroom Software
Supported Platforms NSS Multi-Platform Support — Windows, Mac, Chrome, iOS, Android
Tablet in Classroom

Complete Classroom Control at Your Fingertips

Combining advanced classroom PC monitoring, real-time Presentation and Annotation tools, with an innovative customised Testing suite, Internet and Application control, automated Lesson Plans, Printer Management, Instant Messenger control, Content Monitoring and Desktop Security — NetSupport School rises to the challenge of today's modern classroom.

Download Free Trial

Why NetSupport School?

01
Audio Monitoring
Monitor the entire class in a single view. Visual indicators show instantly which PCs have live audio activity. The Tutor can listen in and record Student audio output.
02
Room-Based Start-Up
A new default "Room" based start-up mode for the Tutor rationalises the first-time start-up process to simplify installation and ease deployment for new users.
03
Student Resources Hub
Students easily access lesson resources. The Tutor creates resource lists with links to websites, applications and documents, displayed in the Student Toolbar for quick access.
04
Accelerated Performance
The new Accelerate Browse configuration option dramatically improves browse and connect performance across the entire classroom network.
05
Flexible Thumbnails
Student Thumbnails can now be sized using a flexible slide-bar enabling better use of available space. Thumbnails can also be viewed full-screen by pressing F11.
06
Terminal Server Support
Simplified Terminal Server installation and support. No longer necessary to use a separate utility to generate individual TCP/IP port configuration files.

YES, We Would LOVE To Show How It Works!

Awards & Testimonials

NetSupport School has been recognised with prestigious awards year after year for its innovation and impact in educational technology.

NSS Awards

Ready to Transform Your Classroom?

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With Adobe Creative Cloud, everything your team needs to create and collaborate intuitively is included. Everyday tasks are easier and faster with hundreds of improvements since CS6.

Create from anywhere with connected mobile apps and 100GB of cloud storage, and work seamlessly between desktop and mobile.

Showcase your work, get feedback, find top talent, and gain global exposure with Behance. Master new mediums with a library of tutorials and exclusive access to Adobe’s expert support team.

Dramatically simplify software license management with centralized administrative tools that allow IT to easily assign or reassign licenses, control which updates get deployed, and more.

Products

  • Adobe Connect
  • Adobe Connect Learning
  • Adobe Connect Meetings
  • Adobe Connect Webinars
  • Adobe Presenter
  • Creative Cloud
  • Adobe Captivate
  • Adobe Captivate Prime

Learn more about large group solutions and custom deployments.

Contact our sales team:
03-5191 7700 or info@muntada.com.my 

Adobe Creative Cloud for teams – the new way of procuring and using software

 


Always stay up to date – new features are added constantly.

With Creative Cloud for teams, you get the latest features as soon as they’re released. Since CS6 Adobe has added over a thousand features in Creative Cloud to improve productivity, make common tasks easier, support the latest standards, and help you create even more amazing work.

A frictionless workflow between desktop and mobile

New Adobe mobile apps extend the power of the desktop apps to the devices and tightly integrate with them so your team members can create anywhere. Plus, new services like Creative Cloud Libraries enable a seamless workflow so team members can work across desktops and devices.

Lower up-front costs and maximize your software investment

Traditional boxed software models typically require a large up-front capital expense to support a growing team. Lower your business’s up-front costs, reduce compliance concerns, and ensure that your creative and marketing teams always have the most recent tools.

Flexible and scalable – created for evolving teams

The Admin Console makes it easy for IT to add or reassign seats anytime with just a few clicks. Billing catches up at your next payment cycle. Deploy apps and updates your way — either handle it centrally or let users install as needed. Users can start downloading and using apps immediately.

Secure cloud storage and team collaboration

Get 100GB per user of secure cloud-based storage to collaborate and share files and folders — all accessible from your desktop, smartphone, or tablet. Maintain version control, stay on top of changes, and collaborate with your team members more seamlessly.

Training for success, available at your fingertips

Creative Cloud for teams includes access to hundreds of video tutorials for a range of skill levels. Users can view them in a browser, on an iPads, or even in desktop apps like Photoshop CC and Illustrator CC to get the know-how they need for the project at hand.

Adobe Creative Cloud – what’s inside?

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Rosetta Stone is the ideal language learning solution for all primary and secondary education

Ideal for

With limited spare time you can still learn the new language you desire and in the comfort of your own home at times that fit your schedule. Should you want to learn new words, sentences and speak in a new language with a chance to practise pronunciation, then the Download is perfect.

Start learning a new language and see where it takes you. Whether you want to make the most of your holiday, get that promotion at work or be able to have a conversation with your relatives from other countries, just 30 minutes a day can get you on the road to speaking confidently. Make every second count – on the train or in a queue – and take the first step on your language-learning journey.

What’s included?

More than 200 hours of high quality, interactive language learning content
Pronunciation training with our patented speech recognition technology
Adaptive Recall feature that helps transfer what you’ve covered in previous lessons to long term memory, by letting you know when it’s time to review what you’ve learnt.
Install on 2 computers, each enabling up to 5 users

What you can achieve

Start from the very first lesson to learn new words and sentences in your chosen language. The real life sessions and context of the immersion method will create a perfect basis to apply your new language.

Master topics such as : greetings , shopping, orders , directions , travel, orientation , time, food , phone calls , express opinions , express feelings , Smalltalk , health and wellbeing , weight , size and length specifications , celebrations Restaurant visits , repairs , talks on culture, politics and the economy , school , work and study.

This course will equip you to connect with people in your new language and broaden your horizons.

Available for the following languages:

ArabicGreekPolishChinese (Mandarin)
HebrewPortugueseDutchHindi
RussianEnglish (American)IrishSpanish (Latin America)
English (British)ItalianSpanish (Spain)Filipino
JapaneseSwedishFrenchKorean
TurkishGermanPersian (Farsi)Vietnamese

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NetSupport ServiceDesk – Browser-based Helpdesk

Technology plays a vital part in any organisation’s success – and at the heart of any reliable and effective IT environment is the helpdesk. 

Easily integrated into your existing IT infrastructure, NetSupport ServiceDesk delivers the processes needed to help you effortlessly track, organise, manage and answer the toughest support challenges. Its fully customisable and intuitive browser-based interface supports both desktop and mobile platforms and delivers robust workflow processes. It also supplies a wealth of management reports as well as providing a customer-friendly self-service portal – all the tools needed to help technicians deliver support effectively..

Features

With the server installed on any Windows PC and utilising Microsoft SQL Server technology, you can access NetSupport ServiceDesk  through a web browser from your desktop or mobile device, helping to minimise the amount of system downtime whilst providing effective support for all users of IT assets.

Suited to any type of organisation, regardless of its size, NetSupport ServiceDesk supports the key areas of ITIL’s best practice framework: Incident, Problem, Change and Service Level Management. It also has the added benefit of integrating easily with our IT Asset Management (ITAM) suite, NetSupport DNA, and remote access solution, NetSupport Manager, to give support teams a complete network management toolkit.

Education sector

In recent years, education has invested massively in technology – both in and out of the classroom. Providing effective support for users of IT assets is therefore high on the agenda for the modern school, college or university. The days when logging an incident relied upon bumping into the “IT guy” in the corridor are long gone; today a much more sophisticated approach is needed!

From the developers of the award-winning classroom management tool, NetSupport School, NetSupport ServiceDesk responds to your daily support challenges by providing the processes needed to help you minimise downtime of your critical classroom and back office systems – all wrapped in an intuitive and easily accessible browser-based interface.

 Time saving

  • Staff/Teachers can log incidents online and review current status in real time.
  • Teaching staff receive a quicker resolution to incidents.
  • Staff can search for a solution before logging an incident.
  • Staff can access pre-populated incident templates.
  • Automated handling of incoming/outgoing emails.

 Custom solution

  • Customisable interface to fit with your school’s requirements.
  • Customised Operator functionality.
  • Automated notifications based on pre-defined rules.
  • Create custom status reports.
  • User management including Active Directory integration.

 Improve efficiency

  • Technicians have a prioritised fault list.
  • Link related items to avoid duplicated effort.
  • Assign incidents to a specific technician based on pre-defined rules.
  • Automatic escalation processes.

 Information delivery

  • Full history of supporting notes attached to each incident with source identifiers.
  • Powerful reports dashboard supported by a range of pre-defined or custom management reports – tabular and graph format.
  • When used in conjunction with NetSupport DNA, school technicians can retrieve a real-time hardware/software inventory from a target PC to aid in problem resolution.

Corporate sector

With a 31-year development pedigree and an installation base of eighteen million systems, NetSupport’s innovative solutions are trusted by corporate service desks worldwide to aid in the day-to-day management of their IT infrastructures and, of course, to help maintain a healthy relationship with their customers.

Supporting the essential ITIL processes (Incident, Problem, Change and Service Level Management) NetSupport ServiceDesk simplifies and streamlines the IT support process – from initial request to final resolution, ensuring your support team can effectively manage customer expectations and minimise the amount of system downtime. It also integrates easily with NetSupport DNA (IT Asset Management) and NetSupport Manager (Remote Control) to give support teams the perfect mix of compatible network management tools.

With a fully customisable and intuitive web-based interface that supports both desktop and mobile platforms, robust workflow processes, a wealth of management reports and a customer-friendly self-service portal, NetSupport ServiceDesk is guaranteed to take the strain out of service delivery!

 Time saving

  • Intuitive browser-based console simplifies support desk management.
  • Clearly defined ownership of issues, leading to faster problem resolution.
  • Automate repetitive helpdesk tasks.
  • Simplify incident logging with pre-populated service request templates.
  • Active Directory synchronisation for effective ongoing user management.

 Custom solution

  • Add custom data fields to fit with your organisation’s specific requirements.
  • Customised help request logging.
  • Customised Operator functionality.
  • Create custom status reports.

 Improve efficiency

  • Technicians have a prioritised fault list.
  • Link related items to avoid duplicated effort.
  • Assign incidents to a specific technician, based on pre-defined rules.
  • Automatic escalation processes.
  • Automated incoming/outgoing email processing.
  • Customer-friendly self-service portal reduces volume of reported issues.

 Information delivery

  • Powerful reports dashboard supported by a range of pre-defined or custom management reports – tabular and graph format.
  • Full history of supporting notes attached to each incident with source identifiers.
  • Use in conjunction with NetSupport DNA to retrieve a real-time hardware/software inventory from a target PC to aid in problem resolution.

Customise NetSupport ServiceDesk

NetSupport ServiceDesk allows for the customisation of many key features within the solution so it can be tailored to fit seamlessly into your organisation. From operator functionality to the creation of specific data entry fields, NetSupport ServiceDesk can be tailored to fit seamlessly into your organisation.

  • Custom Data Designer allowing for customised data fields.
  • Profiled Operator access and customised functionality.
  • Streamlined creation of a solutions database to aid future help requests.
  • Use the intuitive design tool available to administrators to add custom
  • data items to records.
  • Custom report designer.
  • Personalised “Home” page based on each operator’s individual
  • requirements.
  • Personalised “Exit” pages.
  • Multi-lingual user interface.