Frequently Asked Questions
What is NetSupport School used for?
Classroom management: teachers can monitor, control, and support every student PC in a computer lab from a single console — screen monitoring, application control, quizzes and hands-on remote assistance.
What is the difference between NetSupport School, Manager and DNA?
NetSupport School is for classroom management, NetSupport Manager for remote PC support and central monitoring, and NetSupport DNA for IT asset management and helpdesk. classroom.cloud is the cloud-based classroom management option.
Does NetSupport work in BYOD and mixed-device environments?
Yes. Deployments such as UTHM Pagoh run NetSupport in BYOD classrooms, and classroom.cloud extends support across Windows and other modern platforms.
Can Muntada handle large or nationwide deployments?
Yes. Reference deployments include 1,272 seats of NetSupport DNA at UTM and the desktop management solution for the Malaysian Parliament.
Is NetSupport licensing perpetual or subscription?
Both options are available: perpetual licensing for desktop products like NetSupport School, Manager and DNA, and subscription licensing for classroom.cloud. Contact us for a quote based on your seat count.